Privacy & Security Policies
privacy and security is very important to us. With this in mind, we offer the following information:
What information do we collect?
We collect information from you when you create an account on the site, place an order or utilize the Wish List feature. When ordering we will require your name, address, phone number, email address and credit card information. All of these details are fully encrypted with 128 bit Secure Socket Layer (SSL) technology. We will also have information that you have provided about gift recipients so that we may ship the requested gift. The information we collect for gift recipients will not be used for marketing purposes or provided to any third party.
How do we use your information?
We use your personal data to process your order, send purchase confirmation, email shipping details and communicate with you if there is an issue related to your order. If you choose to sign up for our Private Sales/Special Offers, we will occasionally email those offers along with any other pertinent infomation.
Do we use "cookies"?
How do we protect your information?
A variety of security measures are in place to ensure the safety of your personal data. When you place orders, enter or access your personal information our secure server fully encrypts that data using 128 bit Secure Socket Layer (SSL) technology. Comodo.com maintains our security certificate and has verified our credentials. The online payment processor that we use is Authorize.net and they have done the same.
A select and limited number of individuals within our company has access to that information. For your safety, credit card data is purged from our system every 30 days. This allows enough time to process orders (and any returns), but will require you to enter that data each time you make a purchase.
Do we provide any of your personal information to any third parties?
Very simply, NO. Your information is used only for the purposes of transacting business with or receiving information from Hello Traveler. The payment processor that we use (Authorize.net) must verify your name, address and credit card data in order to authorize the transaction, as is the case with any online retailer. They will have no other information related to your order and they also utlize secure servers and SSL encryption technology.
Changes to our policies
If we need to make changes to our policies, the changes will be posted to this page.
This page last updated on 8/30/08.