Using the Wish List– One of the friendly features of our site is the Wish List, which allows you to store items of interest for consideration or purchase at a future date. Simply go to the My Account page, install an email address and password, and you're ready to begin placing products on your Wish List. The items are automatically saved and will be held indefinitely. To access your Wish List in the future, just sign-in to your account.

Service – Hello Traveler is committed to providing the highest quality of service. Meaning that we do everything possible to ensure that you have an excellent shopping experience. This includes careful product selection, accurate product descriptions, protecting your personal information and supplying cheerful assistance with whatever inquiries or needs you may have. We believe that if you enjoy shopping at Hello Traveler then you'll tell your friends about us, and everybody wins.

***GIFT NOTES - Yes! We are happy to include a notecard with whatever you would like written on it. Please include that information in the Special Instruction section when checking out.

Payment Methods – Visa, Mastercard, Discover, American Express and PayPal.

Security – All of your personal information is protected by Secure Socket Layer (SSL) technology which fully encrypts all of your personal data. None of your information will ever be provided to any third party. Please see the Privacy and Security section of our website for more details.

Shipping – This website is designed so that you will pay ONLY THE ACTUAL SHIPPING CHARGES RELATED TO YOUR ORDER.

TO CHECK SHIPPING COSTS BEFORE BUYING: Load your cart, click on until the Name & Address page, then just install your city, state (or country, if international) and postal code, then click Check Shipping Rates button. You will have multiple options from FedEx and the U.S. Postal Service. The cost is based on weight, distance and requested shipping speed. **If appropriate, and at NO additional cost or extended delivery time, we reserve the right to use a shipping carrier other than the one chosen.**

HelloTraveler.com ships to addresses in the 50 United States and can accomodate international orders for the countries that are shown in the Country dropdown line on the Name & Address page during Checkout.

You will receive an email from either FedEx or Stamps.com (if a U.S. Postal shipping method was chosen) alerting you that your package has shipped and providing other details.

U.S. Postal Service (USPS) Shipping Details - USPS Priority Mail takes 2 to 3 days anywhere in the USA. USPS Parcel Post generally takes 2 to 8 days within the continental USA. The length of time is determined by the distance from our warehouse in Atlanta, GA.

Federal Express (FedEx) Shipping Details – FedEx 2-Day or Overnight orders must be received by 3PM EST in order to go out same day. Below is a map showing how many days a regular Ground or Home Delivery service will take from Zip Code 30319 in Atlanta, GA.

Both shippers use automated address verification systems. We will defer to whatever corrections they provide to an input address.

Taxes – ONLY residents of the State of Georgia are taxed on their purchase. The rate is 7%.

Processing Orders – Usually, for orders received prior to 2PM EST, we ship the same day. Our stated goal is to have orders out the door within 48 hours of receipt. Occasionally, something may arise to prevent that or we might be sold out of an item. If you are in a hurry to receive your products, please indicate “Rush Order” or install a “Need by _____ (install date)” in the Special Instructions box when checking out.

Returns – In the event you are not completely satisfied with an item purchased, you may simply return it to the address at the top within 20 days from the original shipment date. Please include a copy of the invoice and a description of the reason for the return. A full refund will be provided minus the outbound shipping costs. Please repack carefully to avoid damage in return. The item(s) must be in original packaging, unused and undamaged in order to receive a refund. Return shipping charges are the responsibility of the customer. EXCEPTION - All Special Orders are non-returnable.

Website Info – We are diligent about providing the most accurate product descriptions and prices possible. However, occasionally, incorrect information might be provided by a manufacturer or a typographical error will be made. Your understanding will be appreciated should this occur. We will correct any discrepancy as soon as it is brought to our attention.

No part of this website may be reproduced in any form or by any means without obtaining the necessary permission from HelloTraveler.com..